MILEX-NAPA MISSION STATEMENT:

To provide the highest quality services and products with total customer satisfaction at all times, which create customer experiences that result in satisfaction and loyalty.

MILEX\NAPA AUTOCARE CODE OF ETHICS:

To perform high quality diagnostic and repair service at a fair price using quality NAPA parts.
To employ ASE certified technicians.
To be dedicated to customer satisfaction.
To exercise reasonable care for the customer's property while in our possession.
To obtain prior authorization and provide a price estimate for work performed.
To provide a system for fair settlement of customer complaints should they occur.
To maintain the highest standards of our profession.
To uphold the integrity of all members of the NAPA AutoCare program